ACIOB IMaPS IOSH
"Client satisfaction should not simply be an aspiration, it must be guaranteed. To provide an exemplar service we will maximise outputs and delivery against reduced cost and scheme restrictions"
With over 30 years in the construction and engineering industries Stephen uses his multi-disciplinary experience for the benefit of social housing clients nationwide. Starting his career as a Building Services Engineer and working his way into senior management roles before joining Michael Dyson Associates Ltd as Operations Manager and more recently becoming an Associate Director.
Stephen’s construction experience includes refurbishment and redevelopment for a wide range of projects including housing, colleges and visitor attractions; this included a £34m millennium funded scheme and, therefore, Stephen is fully aware of the requirements for match funding to grant-aided schemes.
Using this knowledge for our social landlord clients, Stephen has helped create partnerships and is currently looking at the new measures for funding social housing improvements. Stephen’s “do what we say we will do” approach benefits both our internal teams and those of our clients where we dovetail service provision to deliver on our promises.