Smooth Communication During Construction & Refurbishment Projects
Our Resident Liaison service ensures clear, consistent communication between residents and project teams during social housing construction or refurbishment projects. We act as the dedicated point of contact for residents, keeping them informed, addressing concerns, and minimizing disruption.
What a Resident Liaison Does in Social Housing Projects
A resident liaison is crucial for maintaining positive relationships and ensuring project success by:
- Providing timely updates on construction schedules, timelines, and works
- Addressing resident concerns and queries about noise, access, or temporary disruptions
- Coordinating with contractors and project managers to reduce impact on residents
- Managing complaints and resolving conflicts professionally
- Supporting residents with temporary relocation or access arrangements if needed
Why Resident Liaison Services Matter in Social Housing
During refurbishment or construction projects, residents can feel anxious or inconvenienced. Our dedicated liaison ensures:
- Improved resident satisfaction and trust
- Reduced complaints and smoother project delivery
- Efficient communication between residents, contractors, and housing authorities
- Compliance with health, safety, and accessibility standards
Tailored Support for Every Social Housing Community
Every social housing project is unique. Our resident liaison team works closely with contractors, housing associations, and local authorities to tailor communication strategies and support services. From high-rise blocks to low-rise estates, we help ensure a safe, informed, and engaged community throughout the construction process.
Contact us today to learn how our resident liaison services can make your social housing construction or refurbishment project smoother, safer, and more resident-focused.