Independent Oversight and Expert Guidance
Our Critical Friend service provides independent, expert advice for social housing construction and refurbishment projects. Acting as a trusted, impartial advisor, we help project teams identify risks, improve decision-making, and ensure best practices are followed—without taking over management responsibilities.
What a Critical Friend Does
A critical friend adds value by providing constructive, objective feedback throughout your project lifecycle:
- Reviewing project plans, designs, and processes to ensure quality and compliance
- Offering independent advice on risk management, budgets, and timelines
- Identifying potential issues early and suggesting practical solutions
- Challenging assumptions and decisions to improve outcomes
- Supporting engagement with residents and stakeholders to maintain community confidence
Why a Critical Friend is Essential in Social Housing Projects
Large-scale social housing construction and refurbishment projects are complex and often under public scrutiny. A critical friend ensures:
- Better project governance and decision-making
- Minimized risk of delays, cost overruns, and quality issues
- Stronger resident and stakeholder engagement
- Compliance with social housing standards, safety, and accessibility regulations
Tailored Support for Every Project
Every social housing project is unique. Our critical friend team works closely with housing associations, contractors, and local authorities to provide bespoke advice and guidance tailored to your project’s specific needs. Whether it’s a major refurbishment or a new-build development, we help ensure a successful, resident-focused outcome.
Contact us today to learn how our critical friend services can support your social housing construction project, enhance decision-making, and deliver better results for residents.