Our client awareness and retrofit training services are designed to support councils, housing associations and social landlords delivering energy efficiency and retrofit improvement schemes. Retrofit programmes are complex, involving technical, regulatory and resident-facing challenges. Effective training ensures teams understand what good retrofit looks like, how risks are managed and how outcomes are measured.
We provide practical, accessible training that builds organisational capability, supports compliance and improves the successful delivery of retrofit and net zero programmes.
Why Retrofit Awareness and Training Is Essential
Energy improvement schemes require a coordinated approach across asset management, housing, compliance, finance and resident services. Without a shared understanding, retrofit programmes can face performance gaps, resident dissatisfaction and compliance risk.
Our client awareness and training programmes help organisations to:
- Understand retrofit principles and whole-house approaches
- Navigate PAS 2035 and retrofit standards
- Recognise risks associated with non-traditional and hard-to-treat homes
- Interpret EPC, retrofit assessment and stock data correctly
- Make informed, evidence-based investment decisions
Training supports consistency, quality and confidence across all stages of retrofit delivery.
What Our Retrofit Training Covers
Our training programmes are tailored to organisational roles and retrofit maturity, and may include:
- Introduction to retrofit and net zero housing strategies
- Understanding energy performance and building fabric
- Risks and challenges of non-traditional construction
- Retrofit assessment and options appraisal principles
- Managing retrofit delivery, quality and performance outcomes
- Resident engagement and communication considerations
Sessions are designed to be practical and relevant, focusing on real-world challenges faced by social landlords.
Delivery Formats
We offer flexible training delivery to suit organisational needs, including:
- In-person workshops
- Online training sessions and webinars
- Bespoke briefings for senior leadership and boards
- Cross-team sessions to support joined-up delivery
Training can be delivered as standalone sessions or integrated into wider retrofit and asset management programmes.
Supporting Successful Retrofit Programmes
Client awareness and training supports:
- Improved decision-making and risk management
- Stronger governance and programme oversight
- Better alignment between technical delivery and strategic objectives
- Increased confidence when engaging contractors, consultants and funders
- More effective monitoring of retrofit outcomes
By building internal knowledge, organisations are better placed to deliver safe, compliant and effective energy improvement schemes.
Why Work With Us?
We have extensive experience supporting retrofit energy improvement programmes in social housing, including work with non-traditional and hard-to-treat properties. Our trainers combine technical expertise with a strong understanding of social housing operations and regulation, ensuring training is relevant, clear and practical.
We help organisations develop the confidence and capability needed to deliver retrofit at scale—reducing risk, improving outcomes and supporting long-term sustainability.